Was Amazon's #PrimeDay a Prime Example of Brand Loyalty Erosion? Here Are 20 Examples That Prove It.

Posted by Bond Brand Loyalty

Jul 16, 2015 10:16:00 AM

The Internet has spoken – and it isn’t pretty. Turns out Amazon’s hyped up exclusive "Prime Day" event for Amazon Prime members failed to impress, leaving the “tens of millions" of members feeling a little slighted. Not to mention, the bad impression on the browsing non-members Amazon was attempting to court.

Buzzfeed was quick to publish this article with some of the best Internet responses. Of course, that was just the beginning. #PrimeDay trended on Twitter throughout the day with users even creating a second hashtag: #PrimeDayFail.

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Topics: Brand Loyalty, Retail, Loyalty Report

The Top 5 Things You Need To Know From the 2015 Loyalty Report

Posted by Bond Brand Loyalty

May 29, 2015 12:36:30 PM

What's trending in loyalty?

The 2015 Loyalty Report saw an increasing number of people opt-in to a variety of loyalty programs in the past year, and revealed the extent to which programs are effective in influencing customer behavior show no signs of diminishing.

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Topics: Brand Loyalty, Loyalty Program, Loyalty Report