---
title: Have We Reached a Tipping Point with Technology? 
description: Have We Reached a Tipping Point with Loyalty? From our recent 2018 Executive Launch event, Sean Claessen shares his thoughts on how Loyalty technology has reached a tipping point.
image: https://blog.bondbrandloyalty.com/hubfs/Girl%20using%20cell%20phone.jpg
---

 Bond

Technology is rapidly changing customer expectations and the way they engage with your Brand. 

[The Loyalty Report 2018](https://www.bondinsights.com/the-loyalty-report/) finds that Members have moved from technology skeptics to champions as 95% of members want to engage with their Program through new and emerging technologies.

From our recent 2018 Executive Launch event, Sean Claessen shares his thoughts on how Loyalty technology has reached a tipping point.

  

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