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Kay Van Slooten

Recent Posts

Reimagining the Future of Employee Experiences

Kay Van Slooten

Content Writer

As business leaders make plans for the return to the office, they’re adjusting to some of the permanent shifts the pandemic has left us: it’s out with closed cubicles and small personal desks and in open collaborative spaces and touchless coffee machines. However, it’s not just physical spaces that need a rethink, but the big intangible: organizational culture. Across sectors, CEOs and executives are grappling with tough questions: 

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The Future of Events is Here…And There.

Kay Van Slooten

Content Writer

There is no easy way to predict what’s next in this pseudo post-pandemic world but, when it comes to events, the future is already here…and there.

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Purposeful Moments: Start Your CX Journey in the Here and Now

Kay Van Slooten

Content Writer

Customer experience (CX) has become a critical focus area for businesses seeking to connect with their customers in meaningful ways and differentiate themselves from their competitors. So popular is the topic of CX, it has its own global day (“CX Day”) to celebrate brands that create great customer experiences.

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The Power of Purpose, Value and Empowerment

Kay Van Slooten

Content Writer

In a moment of huge frustration, it’s often down to individual staff members to deliver an experience that takes that frustration away and allows one to breathe a sigh of relief and appreciation. On a recent visit to the U.K., I got to experience this first hand.

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