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Carissa Dougall

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The Financial Sector Agency Roster is Missing Loyalty Expertise: Key Insights from the 2024 Financial Brand Forum

Carissa Dougall

Content Writer

 

The financial sector faces unique challenges: broad demographic targeting, homogenous product and service offerings, and a saturated market. Traditional strategies for growth—such as new account acquisition, product innovation, and cost management—are increasingly difficult to leverage in such a competitive and highly regulated space. The question then is this: how can FIs sustainably defend and increase their share of wallet while fending off new, emerging competitors?

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