Blog

 

Carissa Dougall

Recent Posts

Humanizing Fraud Prevention: A Balanced Approach for Better Customer Experience

Carissa Dougall

Content Writer

At Bond we have four promises that we make to our clients: that our solutions are customer-relevant, brand aligned, operationally feasible, and financially incremental. We do this by helping our clients get closer to their customers so they may better understand how to make informed strategies that drive business outcomes and loyalty.

Read More


The Financial Sector Agency Roster is Missing Loyalty Expertise: Key Insights from the 2024 Financial Brand Forum

Carissa Dougall

Content Writer

 

The financial sector faces unique challenges: broad demographic targeting, homogenous product and service offerings, and a saturated market. Traditional strategies for growth—such as new account acquisition, product innovation, and cost management—are increasingly difficult to leverage in such a competitive and highly regulated space. The question then is this: how can FIs sustainably defend and increase their share of wallet while fending off new, emerging competitors?

Read More