Amanda Austen

Marketing Specialist

Amanda joined Bond in 2013 when she was recruited onto the project team to rebrand Maritz Canada and Maritz Loyalty Marketing to Bond Brand Loyalty. As Marketing Specialist, Amanda manages Bond's external channels and executes on the marketing calendar from content to collateral and everything in between. Tweet with her @createabond or find her personally @mandaausten.

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Recent Posts

Retailers: Why Millennials Might Be Ignoring You & How To Win Their Brand Loyalty

Posted by Amanda Austen

Jul 9, 2015 4:00:00 PM

If played right, you too can earn #millennialoyalty.

A recent study reported by Forbes affirmed that contrary to what many brands and marketers believe, Millennials can be brand loyal. They are no longer the noncommittal bachelors and bachelorettes of the demographic cohorts – they are capable of brand love. The study reports that 60% of Millennials are often or always loyal to brands that they currently purchase.

Realistically, Millennials have been capable of brand love the whole time. But with so many marketing messages in their faces – they have simply tuned out. And why wouldn’t they? With so many brands vying for their hearts, Millennials will wait for the ones that try harder – the ones that understand and engage them on a personal level. And at 80 million strong with an estimated $200 billion in annual buying power (in the US alone), they can.

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Topics: Brand Loyalty, Millennial Loyalty